800-293-0182
Answering the call since 1987
Frequently Asked Questions, continued
How Are Your Employees Trained?
Telespectrum hires only the friendliest and experienced people Once hired, new employee training is extensive. New employees train side by side with our most experience call center operators for weeks until they are allowed to answer live calls. Add to that our rigorous in-house monitoring and confidentiality, we challenge anyone to match our operator's skill and professionalism.
How Quickly Are My Calls Answered? Are My Customers Going to be on Hold?
Most calls are answered within 3 rings. If a customer is on hold, a message plays that will let them know that your business will be with them shortly. This message can be customizable by you as well.
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